Cumberland CDJR
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SERVICE DEPARTMENT

Our Location

Cumberland CDJR
1550 Interstate Dr,
Cookeville, TN 38501

Service: (931) 263-0451
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Service Hours

Monday7:00 am - 8:00 pm
Tuesday7:00 am - 8:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 8:00 pm
Friday7:00 am - 8:00 pm
Saturday7:00 am - 8:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

  • Shuttle Service
  • Drop Off Service
  • Mopar Performance Parts
  • Mopar Mopar Accessories
  • Free Wifi
  • Saturday Service
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‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/31/2020

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*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines, synthetic oil and fluid disposal. Includes 4-wheel tire rotation, oil replacements up to 5 qts of synthetic blend oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. Service Advisor has details. Offer expires 5/31/20. **MOPARGOLD Additional charges may apply. Service contract with synthetic blend motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Expires 24 months after date of original oil & filter purchase at an FCA US LLC dealership. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, shop supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 05/31/2020

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*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines and fluid disposal. Excludes diesel engines. Includes 4-wheel tire rotation, oil replacement up to 5 qts of full synthetic oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Service Advisor has details **MOPARGD50 Additional charges may apply. Service contract with full synthetic motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 05/31/2020

 :

*Additional charges may apply. Service contract with full synthetic diesel motor oil replacement up to 12 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes EcoDiesel. Service Advisor has details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 05/31/2020

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**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/31/2020

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#Not valid during the “Buy 3, Get the 4th for $1” Promotion. Available on select tires at participating dealerships. See your Service Advisor for details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Tire  Rotation : 20% Off
Tire Rotation

20% Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br> Or Shoe Replacement : $149.95
Brake Pad
Or Shoe Replacement

$149.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br>Or Shoe Replacement : $149.95
Brake Pad
Or Shoe Replacement

$149.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front Or Rear Brake Service <br>With Machining Rotors : $149.95
Front Or Rear Brake Service
With Machining Rotors

$149.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Express Lane <br>Oil & Filter Change : $33.33
Express Lane
Oil & Filter Change

$33.33

Engine oil replacement up to 5 qts. New Mopar/Magneti Marelli Oil Filter. Fluid level inspection. Additional charges may apply. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Multi-Point Inspection : FREE
Multi-Point Inspection

FREE

Inspection of these and additional items not listed: tires/tire pressure. Windshield wipers. Exterior lamps. Cooling system mixture/leaks. Air filter. Fluid levels. Belts/hoses (excludes timing belt). Price does not include repairs, which may be required after inspection. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Air Conditioning  Check :
Air Conditioning Check

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Charging System Test : $29.95
Charging System Test

$29.95

Battery test. Voltage regulator test. Alternator/generator test. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Cooling System Service <br>Drain/Replace : 20% Off
Cooling System Service
Drain/Replace

20% Off

Inspection of hoses and belts. Antifreeze replacement (1 gal max). Pressure test system. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Mopar Accessories Discount : 10%  Off
Mopar Accessories Discount

10% Off

Discount on available accessories for FCA US LLC vehicles. See dealer for complete details and a copy of the warranty. Percentage-off may not be available on installation price. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT and ALFA ROMEO are registered trademarks of FCA Group Marketing S.p.A., used with permission. Maximum Value: $50.00

Expires 12/31/2020

Bonus Coupon Discount : 10% Off
Bonus Coupon Discount

10% Off

Discount on service and/or parts purchases. Total purchase must be $15 or more. Redeemable at our dealership only. Not applicable to previous charges or existing accounts. Not redeemable for cash or body shop repairs. Must present the original coupon upon arrival for initial service. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Maximum Value: $50.00

Expires 12/31/2020

Contact Information


Excellent service, highly recommend David Gist Jr. very professional, purchased a Toyota Tacoma, in and out in less than an hour. If your looking for a New or Used vehicle I highly recommend them.

- steven.marler, DEALERRATER

I was very happy with the way Kris handled my service needs. They discovered most of my work was under warranty. Prompt, curious, and even give me a loaner for two days. Thanks for taking care of Service. Ira Curry

- Nationalenergydevelopment, DEALERRATER

Drop off was quick, the staff was professional and courteous, and the service work was done in a very timely manner

- John Parker, GOOGLE

Great Truck Buying Experience, knowledgeable, efficient, and thorough. Thanks Mark, Randy, and Josh!

- Eric Walker, GOOGLE

Very timely and courteous handling a recall issue on my Jeep. Thank you!!!!

- carie denmark, GOOGLE

Mark was great to work with. Got us in what we wanted at the price we wanted . Highly recommend

- Amanda Matthews, GOOGLE

After having University Chrysler in Georgia fail to diagnose a broken transmission, Cumberland correctly and quickly repaired my car and it now runs like new again! In addition, I now have a 3 year, 100,000 mile warranty on the new transmission. All this following a second breakdown after getting...

- Tom, DEALERRATER

Always eager to help and answer my questions! Great work and Great people! Loving my New car!

- Amanda W., YELP

I just bought my second Jeep Renegade from Cumberland Chrysler Dodge Jeep Ram in Cookeville, TN. The sales manager, Randy Callis, has found a way to get it right for his customers. Logan Allen kept in touch with me through the week and basically had everything ready when I went to pick up my Jeep....

- Monica Davis, GOOGLE

The whole experience was great! Easy drop off, friendly staff and quick turnaround!

- Josh Meadows, GOOGLE

Quick Service, Good People

- Danny & Marsha Jared, GOOGLE

My wife needed new wiper blades on her RAM truck, so went to see Mr. Gary in Service Dept., and he had tech put them on. Job done well. Thank you.

- southern country, DEALERRATER

Was best service ever & the fastest.Gary was the best.I for sure will be back❤️

- Miranda Cook, GOOGLE

Professional interactions....explained cleary what was the condition of part needing to be replaced...wait time was estimated properly....good experience

- Paul Dietrich, GOOGLE

We had a great buying experience. Josh King and Jonathan we’re great salesmen to work with, and Randall Callis made the paperwork a breeze. It was a no-stress situation and we came home with exactly what we wanted. Highly recommend them!

- Ashley Sirmans, GOOGLE

Everything was good. No long wait for my service.

- Peggy Stephens, GOOGLE

Great team and very helpful

- Paige Stanage, GOOGLE

Fantastic service experience! The service team goes above and beyond.

- Russ Daley, GOOGLE

Very good dealership to work with John Fielden is by far the best salesman I've ever dealt with.

- ??????, GOOGLE

2012 Jeep Wrangler Sport recalls

- Jim Cowan, GOOGLE

Good service. Very short wait. Friendly staff.

- Ted Welch, GOOGLE

Sale was painless. Thanks Adam! Love my new Rogue.

- Don Zoricak, GOOGLE
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