Why Buy From Cumberland Chrysler Dodge Jeep Ram in Cookeville, TN

Why Buy from Cumberland CDJR?

If you’re looking for an enjoyable car-buying experience, come to Cumberland Chrysler Dodge Jeep Ram. We are constantly looking for new ways to serve customers like you from throughout the Cookeville, Crossville, and Sparta areas. Stop by to see what makes us different!

Customer Service Award 

Whether you visit us to purchase or lease a vehicle, utilize our Service Department, or just browse our showroom, you’ll be greeted by award-winning customer service. We are honored to have earned the 2019 FCA Customer First Award for Excellence, proving just how hard we work to gain the trust and respect of everyone who walks through our doors. This award is the culmination of five essential dealership inspections for facility certification, performance measures, training certification, employee surveys, and process validation. It’s just one example of what we’ve been able to achieve in over 26 years of business.

Inventory Selection and Savings

Finding the right vehicle for your needs and budget can seem overwhelming, but with our inventory you’ll be amazed at how easy the process is. We provide comprehensive inventory listings online so you can browse at any time, day or night. When you’re here in person, our staff will swiftly guide you to a few key models that suite your interests. From the Ram 1500 and Jeep Cherokee, to the Dodge Charger and Chrysler Pacifica, your ideal vehicle is ready and waiting. Plus, with competitive financing and ongoing incentives, there’s no need to worry about the sticker price sending you into shock. If you’re an active member of the military or a veteran, be sure to ask about our Military Discount.

Community Involvement

We do more than simply sell and service vehicles – our partnership with the community is another key mission of our dealership. Our Cumberland Cares project focuses on how we can use our dealership resources to meet the needs of the towns and suburbs around us. From staff volunteer days to charity outreach, we love meeting and serving with local organizations. Want to nominate a charity or cause close to your heart? Let us know today! Being a part of the Cumberland CDJR family starts with giving back to those around us.

Why buy from Cumberland CDJR? Now that you have a few reasons, put our mission to the test! We welcome your arrival during any of our sales hours Monday through Saturday. We are conveniently located right off Interstate 111 and Interstate 40, so stop by soon! 


Check Out Our Customer Reviews! 

Testimonials

Best Experience!

Phil Adams
Google
1-30-2022
Full Star Full Star Full Star Full Star Full Star

Best experience ever. Mark was amazing and a fair price.

Helpful and Nice!

Catherine Lee
Google
1-28-2022
Full Star Full Star Full Star Full Star Full Star

Helpful and so nice.

Great!

Ray Hendrickson
Google
1-27-2022
Full Star Full Star Full Star Full Star Full Star

Great, Give that man a raise

Thank God for this place!

Galo Bustamante
Google
1-26-2022
Full Star Full Star Full Star Full Star Full Star

I don't usually leave a review, but honestly, they helped me a lot since my diesel filter was installed wrong, and they saved me, thank God for this place. From TX!!

Clay is awesome!

Duane Mayfield
Google
1-25-2022
Full Star Full Star Full Star Full Star Full Star

Clay is awesome

Definitely doing business with them again!

Mike Caldwell
Google
1-24-2022
Full Star Full Star Full Star Full Star Full Star

Mark and Randy was very knowledgeable about the Ram trucks and made the overall buying process very easy. Would definitely do business with them again in the future.

David Gist is the best!

Cathy Bowman
Google
1-23-2022
Full Star Full Star Full Star Full Star Full Star

David Gist is the best he got me in a vehicle that I really like and my payments are great Thanks David

Very happy with the service!

matt j
Google
1-22-2022
Full Star Full Star Full Star Full Star Full Star

I was very happy with the service and was pleased with the quick turnaround time.

Excellent Service!

Timothy Brown
Google
1-18-2022
Full Star Full Star Full Star Full Star Full Star

Excellent service, fast friendly with no pressure for extra service items that are not needed. Mark Shirk is no doubt Salesman of the year! He took care of every request that I had!

So happy with the service!

Brittany Love
Google
1-11-2022
Full Star Full Star Full Star Full Star Full Star

I’ve been to Overdrive twice in the last few years and both times, I have been so happy with the service!! David has such a positive attitude and was so helpful!! It so nice to see a company strive for customer satisfaction. Thank you David!!!

Kind and wonderful people!

Shania Cox
Google
1-2-2022
Full Star Full Star Full Star Full Star Full Star

This is the sixth vehicle that I have been involved in the purchase of. I continue to go back because of the kindness of the wonderful people that I have had helping me here. I don’t think I could possibly purchase a vehicle from anyone else. Thank you for all your kindness and all of the time you put into helping people find a good trustworthy vehicle that they can feel safe in.

I trust them the most for service!

Frank Kron
Google
1-1-2022
Full Star Full Star Full Star Full Star Full Star

No Audi dealerships anywhere near where I live and after 6 years as a service advisor for Chrysler I trust them the most with any make vehicle I drive, took my own oil and filter just to make it easier on the tech, $20 and I was out the door in roughly an hour. As long as they’ll take an Audi I’ll be coming back for my oil changes.

Thanks Jason and Kris!

Maria Miranda-Vega
Google
12-31-2021
Full Star Full Star Full Star Full Star Full Star

We were visiting from Fl when our vehicle broke down. We called and spoke to Jason who was so kind and willing to help. Thank you to Jason & Kris for your willingness to help & make sure our Family made it back home safely.

Great experience at this dealer

Chena Morris
6-18-2020
Full Star Full Star Full Star Full Star Full Star

Great experience at this dealer. Everything was fast and i had my new car out the door quick. Nice staff, good selection of vehicles.

Service Department- Fantastic

Sydney Lee Howard
8-14-2020
Full Star Full Star Full Star Full Star Full Star

The men in the service department are upfront and honest. I trust them, and have never had any issues. Thank you for the great service and dependability.

Great dealership we had a great experience with Mark

bjustice40
8-7-2020
Full Star Full Star Full Star Full Star Full Star

Great dealership we had a great experience with Mark. Both Mark and the finance guy stayed passed closing to finish our deal. The owner even worked with us from his home via phone.

Went to get my oil changed here without an appointment

Casey
8-17-2020
Full Star Full Star Full Star Full Star Full Star

Went to get my oil changed here without an appointment, I got in and out very quick, very friendly staff, no contact service was great. Thanks Brandon Hall

Experienced, Polite and Honest

Patrick Ennis
8-3-2020
Full Star Full Star Full Star Full Star Full Star

My family has been purchasing trucks and SUVs from Cumberland Chrysler since 1998. The reason for this is because of the people that work there and the product. The service department has to be one of the best in the country. They are experienced, polite and completely honest. I was getting my truck serviced and was hanging out when a young soldier and his family came into the service department. The soldier was just a few days from deployment and had orders to report at a certain date and time. Their mini van was broken down and they had no money, they were tired, hot and exhausted from a long trip from Texas. They were hoping the repairs would be under warranty but they weren’t. The repairs weren’t minor and there were parts involved. The soldier and his wife and small child were given cold drinks and snacks while their vehicle was being repaired. Cumberland Chrysler picked up the entire cost of the repair. They were under no obligation to do this but stepped up and took care of business with no hesitation. They get a five star rating from me and my family and we will continue buying our vehicles there.

5 Stars

Tyler Jungenberg
Google
8-7-2019
Full Star Full Star Full Star Full Star Full Star

Got 2 cars from from Logan and randy they made magic happen and put me in my dream car! I will always be a loyal customer at cumberland cdjr!

"So Nice and Helpful"

lewiskj16
Dealer Rater
7-23-2019
Full Star Full Star Full Star Full Star Full Star

Mark was very caring of our situation and extremely patient. He answered all questions and really helped us get in a good vehicle! He is so kind and if you need a vehicle you should talk with him for sure.

Read More

Cumberland CDJR

Cumberland Cares

Cumberland Chrysler Sales Hours

931-287-2971

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