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Why Buy from Cumberland CDJR?

Why Buy from Cumberland CDJR?

If you’re looking for an enjoyable car-buying experience, come to Cumberland Chrysler Dodge Jeep Ram. We are constantly looking for new ways to serve customers like you from throughout the Cookeville, Crossville, and Sparta areas. Stop by to see what makes us different!

Customer Service Award 

Whether you visit us to purchase or lease a vehicle, utilize our Service Department, or just browse our showroom, you’ll be greeted by award-winning customer service. We are honored to have earned the 2019 FCA Customer First Award for Excellence, proving just how hard we work to gain the trust and respect of everyone who walks through our doors. This award is the culmination of five essential dealership inspections for facility certification, performance measures, training certification, employee surveys, and process validation. It’s just one example of what we’ve been able to achieve in over 26 years of business.

Inventory Selection and Savings

Finding the right vehicle for your needs and budget can seem overwhelming, but with our inventory you’ll be amazed at how easy the process is. We provide comprehensive inventory listings online so you can browse at any time, day or night. When you’re here in person, our staff will swiftly guide you to a few key models that suite your interests. From the Ram 1500 and Jeep Cherokee, to the Dodge Charger and Chrysler Pacifica, your ideal vehicle is ready and waiting. Plus, with competitive financing and ongoing incentives, there’s no need to worry about the sticker price sending you into shock. If you’re an active member of the military or a veteran, be sure to ask about our Military Discount.

Community Involvement

We do more than simply sell and service vehicles – our partnership with the community is another key mission of our dealership. Our Cumberland Cares project focuses on how we can use our dealership resources to meet the needs of the towns and suburbs around us. From staff volunteer days to charity outreach, we love meeting and serving with local organizations. Want to nominate a charity or cause close to your heart? Let us know today! Being a part of the Cumberland CDJR family starts with giving back to those around us.

Why buy from Cumberland CDJR? Now that you have a few reasons, put our mission to the test! We welcome your arrival during any of our sales hours Monday through Saturday. We are conveniently located right off Interstate 111 and Interstate 40, so stop by soon! 


Check Out Our Customer Reviews! 

Testimonials

Summer Jump
GOOGLE
11-8-2019
Full Star Full Star Full Star Full Star Full Star
Ashley Sirmans
GOOGLE
11-6-2019
Full Star Full Star Full Star Full Star Full Star

We had a great buying experience. Josh King and Jonathan we’re great salesmen to work with, and Randall Callis made the paperwork a breeze. It was a no-stress situation and we came home with exactly what we wanted. Highly recommend them!

Peggy Stephens
GOOGLE
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Everything was good. No long wait for my service.

Marty Bull
GOOGLE
11-5-2019
Full Star Full Star Full Star Full Star Full Star
sandy cunningham
GOOGLE
11-4-2019
Full Star Full Star Full Star Full Star Empty Star
Mic Gen
GOOGLE
11-1-2019
Full Star Full Star Full Star Full Star Full Star
Guardian Tree
GOOGLE
11-1-2019
Full Star Full Star Full Star Full Star Full Star
Paige Stanage
GOOGLE
11-1-2019
Full Star Full Star Full Star Full Star Full Star

Great team and very helpful

Rhonda Spitz
GOOGLE
10-31-2019
Full Star Full Star Full Star Full Star Full Star
Russ Daley
GOOGLE
10-31-2019
Full Star Full Star Full Star Full Star Full Star

Fantastic service experience! The service team goes above and beyond.

??????
GOOGLE
10-28-2019
Full Star Full Star Full Star Full Star Full Star

Very good dealership to work with John Fielden is by far the best salesman I've ever dealt with.

Jim Cowan
GOOGLE
10-26-2019
Full Star Full Star Full Star Full Star Full Star

2012 Jeep Wrangler Sport recalls

Andre Myers
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Full Star
Katrina Bowman
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Full Star
Ted Welch
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Full Star

Good service. Very short wait. Friendly staff.

Don Zoricak
GOOGLE
10-22-2019
Full Star Full Star Full Star Full Star Full Star

Sale was painless. Thanks Adam! Love my new Rogue.

Lori Christian
GOOGLE
10-22-2019
Full Star Full Star Full Star Full Star Full Star
Marsha Poore
GOOGLE
10-20-2019
Full Star Full Star Full Star Full Star Full Star
Elizabeth Sherrill
GOOGLE
10-20-2019
Full Star Full Star Full Star Full Star Full Star

They have me a great deal on my oil change and tire rotation.

Belinda Brown
GOOGLE
10-18-2019
Full Star Full Star Full Star Full Star Full Star

As always, professional, polite, and got our car in and out quickly for an oil change.

jerry langlais
GOOGLE
10-18-2019
Full Star Full Star Full Star Full Star Full Star

I have to be honest, this was the first time I've ever had a great experience at any dealership service center. So kudos to the service center and I will recommend you to all Thanks again

Abigail Jackson
GOOGLE
10-18-2019
Full Star Full Star Full Star Full Star Full Star

I got my car in and out today with in a hour, 30 minutes heads up before even coming in today. Mike was very helpful and I absolutely appreciate everything he did today getting my car back in top shape not only just doing the recall that was on it, but checking for other problems as well just to be sure I was good to go!

donald snyder
GOOGLE
10-18-2019
Full Star Full Star Full Star Full Star Full Star
Kurt Saldutti
GOOGLE
10-17-2019
Full Star Full Star Full Star Full Star Full Star

"Great service"

Jim
DEALERRATER
10-17-2019
Full Star Full Star Full Star Full Star Full Star

Cumberland's service has been great every time I have taken my truck there for service and the couple of recalls I've had. They always take the time to explain everything that's been done and they let you know of things that may need to be checked soon but are of no immediate concern.

Tanya Kirby
GOOGLE
10-15-2019
Full Star Full Star Full Star Full Star Full Star
Mike Palmer
GOOGLE
10-14-2019
Full Star Full Star Full Star Full Star Full Star

Cumberland personnel assisted me with claim for warranty work. They were very professional, curtious, and timely with communications.

David Gilreath
GOOGLE
10-14-2019
Full Star Full Star Full Star Full Star Full Star
Rayetta Clock
GOOGLE
10-12-2019
Full Star Full Star Full Star Full Star Full Star
Stacie Franklin
GOOGLE
10-11-2019
Full Star Full Star Full Star Full Star Full Star
Joel Hill
GOOGLE
10-11-2019
Full Star Full Star Full Star Full Star Full Star

Excellent service and completed very fast.

S Chatman
GOOGLE
10-11-2019
Full Star Full Star Full Star Full Star Empty Star
Hollis Harris
GOOGLE
10-10-2019
Full Star Full Star Full Star Full Star Full Star
Annette Hutchins
GOOGLE
10-9-2019
Full Star Full Star Full Star Full Star Full Star
Deanna Kennedy
GOOGLE
10-8-2019
Full Star Full Star Full Star Full Star Full Star

"Outstanding service dept manager to staff - they let you..."

USMC VETERAN
DEALERRATER
10-8-2019
Full Star Full Star Full Star Full Star Full Star

Outstanding service dept manager to staff - they let you know issues found and give accurate quotes !! All work is completed in a timely professional manner .. you can't go wrong with these guys and gals!!

Claude Haston
GOOGLE
10-7-2019
Full Star Full Star Full Star Full Star Full Star

Great people, Friendly, Caring, and they do excellent work! It is so comforting to use this service department knowing that you will get repeatable excellent service on your vehicle. Great Dealership, too!!

Mike Lynn
GOOGLE
10-7-2019
Full Star Full Star Full Star Full Star Full Star

Great service. Friendly, quick services. Reasonable price.

Mike&Donna Jenkins
GOOGLE
10-5-2019
Full Star Full Star Full Star Full Star Full Star
Jeff Hawthorne
GOOGLE
10-3-2019
Full Star Full Star Full Star Full Star Full Star

"Great!"

Happy Jeep Owner
DEALERRATER
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Great experience buying our car here and we normally do not enjoy the process! Very friendly and helpful salesman plus we got a great deal! Much better than East Tennessee dealership those people are difficult!

Karissa Solberg
GOOGLE
10-1-2019
Full Star Full Star Full Star Full Star Full Star

I used the express lane for an oil change and tire rotation. No wait, drove right in and was in and out in about thirty minutes! Very comfortable waiting area, time flew by. Remember to check the website for coupons.

Blake Shearer
GOOGLE
10-1-2019
Full Star Full Star Full Star Full Star Full Star
R Stanley
GOOGLE
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Clean ,friendly and do good work.

DAVID JACKSON
GOOGLE
9-28-2019
Full Star Full Star Full Star Full Star Full Star
Lisa Lanning
GOOGLE
9-28-2019
Full Star Full Star Full Star Full Star Full Star

They were fast and courteous. Did a fine job.

Susie Cantrell
GOOGLE
9-27-2019
Full Star Full Star Full Star Full Star Empty Star
BR Allen
GOOGLE
9-27-2019
Full Star Full Star Full Star Full Star Full Star

Mike (sits at first desk as you walk in from service bay) is really great at taking care of you and communicating what’s going on with your vehicle. It’s always the people and the service they provide that makes or breaks a place and Mike seems to go out of his way to help me and I’m sure other people as well. Highly recommend.

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Cumberland CDJR

Cumberland Cares

Cumberland Chrysler Sales Staff Hours

(931) 263-0321
Monday 8:00 am - 7:00 pm
Tuesday 8:00 am - 7:00 pm
Wednesday 8:00 am - 6:00 pm
Thursday 8:00 am - 7:00 pm
Friday 8:00 am - 7:00 pm
Saturday 9:00 am - 6:00 pm
Sunday Closed

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Dealership Information